Importation software that keeps every shipment on schedule.
Haystack Customs centralises shipment tracking, customs documentation, and warehousing for importers, replacing spreadsheets and email chains with one system of record.
Run imports without the paperwork chaos.
From the moment a shipment leaves origin to the moment it clears your warehouse, Haystack Customs keeps every party updated automatically.
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01
Shipment tracking
Live status on every container and shipment, from origin to warehouse.
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02
Customs documentation
Auto-generated customs forms and declarations, reducing manual errors.
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03
Inventory management
Real-time stock levels synced across warehouses as goods clear customs.
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04
Workflow automation
Approval chains and notifications route themselves to the right team.
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05
Cost & duty reporting
Track landed cost, duties, and tariffs per shipment and per supplier.
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06
Broker & carrier integrations
Connects to freight forwarders and customs brokers you already use.
Clear customs without the back-and-forth.
Documentation is prepared and validated automatically, so shipments spend less time waiting at the border.
- Auto-generated customs declarations
- Document validation before submission
- Full audit trail for every clearance
Warehouse visibility from arrival to dispatch.
Stock levels update the moment goods clear customs, so sales and procurement teams always see accurate availability.
- Real-time stock synchronisation
- Multi-warehouse support
- Automated reorder alerts
Import operations running on Haystack Customs.
Every shipment
Tracked from port to warehouse
Documents
Read and checked automatically
One view
Of stock, costs and clearance status
Packages built around shipment volume.
Indicative ranges: every engagement is scoped and quoted individually after a short discovery call.
Starter
€250/mo
For importers handling a handful of shipments a month.
- Up to 50 shipments/mo
- Customs document templates
- Email support
Growth
€650/mo
For growing import operations with multiple warehouses.
- Up to 300 shipments/mo
- Multi-warehouse inventory
- Broker & carrier integrations
- Priority support
Enterprise
Custom
For high-volume importers with complex compliance needs.
- Unlimited shipments
- Custom compliance workflows
- Dedicated account manager
Questions, answered.
Haystack Customs is configured per market during onboarding: Malta and EU customs workflows are supported today, with more markets added on request.
Yes, we build integrations with common ERP and accounting systems as part of onboarding.
Most importers are fully onboarded within 3 to 4 weeks, including data migration from spreadsheets or legacy systems.
Yes, data is encrypted in transit and at rest, with role-based access control for every user.
Yes, landed cost and duty reporting support multi-currency shipments out of the box.
Tell us what is slowing your business down. We will show you what to build, how long it takes and what it costs.
Free 30 minute discovery callReply within 1 business day
