Privacy

November 2024

Haystack (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website haystack.mt. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

 

1. Information We Collect

We may collect and process the following data about you:

1.1. Information You Provide
  • Contact Information: When you contact us via our website, email, or other channels, you may provide us with personal information such as your name, email address, phone number, and company details.
  • Project Details: If you inquire about our services, we may collect information about your project requirements or business needs.
1.2. Automatically Collected Information
  • Your IP address, browser type, operating system, and referral URL.
  • Information about how you use our website, such as pages visited and time spent on the site.
1.3. Cookies

We use cookies to improve your experience on our website. For more information, please see our Cookie Policy.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To respond to inquiries, understand project requirements, and deliver our solutions.
  • To Improve Our Website: To analyze usage patterns and improve the functionality and content of our website.
  • To Communicate with You: To send updates, promotional materials, or respond to your questions or requests.
  • To Comply with Legal Obligations: Where necessary to comply with legal or regulatory requirements.

 

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: To trusted third-party vendors who assist us in operating our website or providing our services, subject to confidentiality agreements.
  • Legal Obligations: If required by law or to protect our rights, we may disclose your information.
  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the assets.

 

4. How We Protect Your Information

We implement technical, administrative, and physical security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

 

5. Your Rights

You have the right to:

  • Access Your Data: Request details about the personal data we hold about you.
  • Correct Your Data: Request corrections to inaccurate or incomplete information.
  • Delete Your Data: Request the deletion of your personal data, subject to legal obligations.
  • Opt-Out of Marketing: You can opt out of receiving promotional emails by following the unsubscribe instructions in our communications.

To exercise these rights, please contact us at hello@haystack.mt.

 

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal information.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

 

8. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Haystack
250, Avenue 77, Central Business District, Birkirkara, Malta
hello@haystack.mt
+356 9926 1998

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